© Clear Risk Solutions 2020

Company Headquarters

451 Diamond Drive

Ephrata, WA 98823

(509) 754-2027 Office

(800) 407-2027 Toll-free

(509) 754-3406 Fax



The claims team at Clear Risk Solutions has been handling a full range of claims and litigation issues since 1985. This experience stems from the variety of clients that Clear Risk Solutions serves. The claims team represents over 100 years of insurance claims experience and is well-versed in both property and liability coverage.

Claims Process

The claims process is designed to be user-friendly and allows members to have a voice in how their claims are handled. 


  • When entities become aware of a claim or lawsuit, they simply contact their broker or Clear Risk Solutions.

  • The claims team will promptly begin an investigation and determine liability.

  • The client will be contacted and a plan of action will be developed with their input.

  • Throughout the claims process, we provide our members with regular progress updates.

Litigation Process

Should a claim proceed to litigation, the claims team accesses a broad panel of experienced attorneys. The Claims Team assigns independent attorneys from the program’s legal panel to file an appearance on our member’s behalf, regardless of insurance coverage, to protect them from default if they receive a lawsuit. If necessary, this attorney can be substituted at a later date by a specialist in that particular area of litigation.


We strive to maintain excellent communication with our members and to accomplish claims resolutions that satisfy all parties. It is up to our members to determine their level of participation in the litigation process; however, we encourage our members to attend all mediations, arbitrations, and trials.